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Privacy Policy

Privacy Policy โ€” Dumpster Rental, Inc.

Last Updated: September 11, 2026

Dumpster Rental, Inc. ("Dumpster Rental," "we," "us," or "our") respects your privacy and is committed to protecting the personal information we collect in connection with our website, dumpster rental services, junk removal services, customer communications, and related business operations. This Privacy Policy explains what information we may collect, how we use it, when we may share it, and how we protect it.

We may collect personal and business information that you voluntarily provide when requesting a quote, placing an order, renting a dumpster, contacting us, making a payment, communicating by phone, email, or text message, or otherwise using our services.

This information may include:

Name and business name
Billing and service addresses
Email address and telephone number
Payment and transaction information
Dumpster rental and service details
Delivery and pickup locations and instructions
Communications with our company
Signatures, authorizations, photographs, and service documentation
Information necessary to verify your identity, payment method, or transaction

We may also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, pages visited, referring websites, approximate location information, and other website usage data.

We may receive information about you from third parties, including payment processors, credit card companies, fraud-prevention services, identity and address-verification providers, advertising and analytics platforms, software providers, subcontractors, and other companies that assist us in providing or protecting our services.

We may use third-party information to verify customer identity, billing information, service addresses, payment authorization, transaction legitimacy, and other information associated with an order.

We may use information we collect to:

Process quotes, reservations, orders, payments, refunds, deliveries, exchanges, and pickups;
Provide dumpster rental, junk removal, and related services;
Communicate with customers regarding their orders or accounts;
Verify identities, addresses, payment methods, and transactions;
Detect, investigate, and prevent fraud, unauthorized transactions, theft, misuse, or other unlawful activity;
Respond to chargebacks, payment disputes, complaints, or legal claims;
Maintain records documenting services performed;
Improve our website, advertising, customer service, and business operations;
Comply with applicable laws and regulatory requirements; and
Protect the rights, property, equipment, employees, customers, and interests of Dumpster Rental, Inc.

To protect our customers and our company, we may use information provided by you or obtained from third parties to verify your identity, billing address, service address, payment information, telephone number, email address, transaction history, and other information associated with your order.

When fraud, unauthorized use, theft, a chargeback, or payment dispute is suspected, we may collect, preserve, use, and disclose relevant documentation, including transaction records, signed authorizations, service records, communications, photographs, delivery and pickup records, GPS or location information, and other evidence reasonably necessary to investigate or respond to the matter.

Such information may be provided to payment processors, banks, credit card networks, fraud-prevention providers, insurers, attorneys, law enforcement, courts, government agencies, or other appropriate parties when reasonably necessary or permitted by law.

We may share information with third parties when reasonably necessary to operate our business or provide services requested by you.

These parties may include payment processors, software providers, fraud-prevention and verification companies, subcontracted drivers or haulers, disposal facilities, transfer stations, recycling facilities, customer-service providers, technology companies, website providers, analytics providers, professional advisers, insurers, and other contractors or vendors assisting with our operations.

For example, when a subcontracted hauler is used to deliver or remove a dumpster, we may provide the service address, customer contact information, delivery instructions, dumpster information, and other information reasonably necessary to complete the service.

We do not intend to provide third parties with more personal information than is reasonably necessary for the applicable business or service purpose, subject to applicable law.

Our website may use cookies, pixels, analytics technologies, and similar tools to understand how visitors interact with our website, remember preferences, measure advertising effectiveness, improve website performance, and provide a better customer experience.

These technologies may collect information such as your IP address, browser, device type, pages viewed, links clicked, referring website, approximate geographic location, and the date and time of your visit.

You may be able to restrict or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

7. Communications, Email and Text Messages

We may use the telephone number or email address you provide to communicate regarding quotes, reservations, deliveries, pickups, payments, account matters, service updates, customer support, and other transactions.

Where permitted and with any consent required by applicable law, we may also send promotional or marketing communications. You may opt out of marketing communications using the unsubscribe or opt-out instructions provided with those communications.

Opting out of marketing communications does not prevent us from contacting you regarding an existing order, account, payment, safety matter, or other service-related issue.

We may create and retain photographs, timestamps, signatures, delivery and pickup records, location information, communications, and other documentation relating to services provided.

These records may be used for operational purposes, customer service, safety, billing, damage claims, prohibited-material issues, overloading disputes, payment disputes, fraud prevention, legal claims, or verification that services were performed.

We may disclose information when we reasonably believe disclosure is necessary or appropriate to comply with applicable law, court orders, subpoenas, government or law-enforcement requests, enforce our agreements or policies, investigate suspected fraud or unlawful activity, protect our property or equipment, or protect the rights and safety of Dumpster Rental, Inc., our customers, employees, contractors, or others.

If Dumpster Rental, Inc. is involved in a merger, acquisition, sale, financing, restructuring, bankruptcy, or transfer of some or all of its business or assets, customer and business information may be transferred as part of that transaction, subject to applicable law.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information under our control.

However, no website, electronic communication, payment system, or data-storage method can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted electronically or stored by third-party providers.

We may retain customer and transaction information for as long as reasonably necessary to provide services, maintain business and financial records, process or defend payment disputes and chargebacks, prevent fraud, resolve complaints, enforce agreements, meet insurance requirements, establish or defend legal claims, and comply with applicable legal, tax, accounting, and regulatory obligations.

Information may also remain in backups, archives, or third-party systems for additional periods where reasonably necessary or legally permitted.

Our website may contain links to websites, payment services, social-media platforms, or other services operated by third parties. Dumpster Rental, Inc. does not control the privacy or security practices of those third parties.

Information you provide directly to a third-party website or service is governed by that party's privacy policy and terms.

Our services are intended for adults and businesses seeking waste-hauling and related services. We do not knowingly collect personal information from children under 13 through our website.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it as required by applicable law.

Depending on where you reside and subject to applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

Certain information may need to be retained despite a deletion request when reasonably necessary or permitted by law, including information required for financial records, fraud prevention, transaction documentation, disputes, legal claims, or regulatory compliance.

Dumpster Rental, Inc. may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements. The revised policy will become effective when posted unless otherwise stated.

If you have questions about this Privacy Policy or our privacy practices, please contact:

Dumpster Rental, Inc. Phone: (818) 885-5577